What is the database for?
The database exists in order for you to pre-register key members
of staff who, in the event of a major incident, may need to access
the police cordon solely for your organisation's business recovery.
Every person you register will be issued with a database
registration card.
What does the database registration card entitle the holder
to?
The card will allow you access to the Business Information
Centre, or a nominated reserve site, which will be notified on our
Website, following a Major Incident, to await information regarding
entry into the police cordon and to be issued with a pass to enter
the cordon.
Who can we have on the database and are the numbers
limited?
We do not, as a rule, limit the number of staff on the database.
However, numbers should be in proportion to the size of your
organisation and be restricted to members of your emergency
management team, who are essential to assess the situation and have
the ability to assist your business recovery. Your nominated
contractors are also eligible for entry on the database. On the
day, in very serious situations the Fire Brigade and the Health
& Safety Authority may limit the numbers allowed access into
the cordon to only small groups.
What would be classed as personal identification?
Company Photo I/D Card
Driving Licence
Passport
Bank Card
What is the process for entering a cordon if I am not
pre-registered on the cordon access database?
- Go to the Business Information Centre, check the City of
London's website
www.cityoflondon.gov.uk
where you will be given instructions as to which site to attend,
normally the Guildhall.
- Obtain a Blue Incident Registration Card by providing one form
of identification
- Clarify the nature of your business within the cordon
- Provide the address of the business premises
- Receive Blue Incident Registration Card
- You can now enter the process of obtaining a CEP
- Show one form of identification along with the Blue Incident
Registration Card
- Once again clarify the nature of your business within the
cordon
- Provide the address of the business premises
- Receive information regarding particulars within the
cordon
- Receive a CEP to be handed in at the Cordon Entry Point
once at the cordon
What is the process for entering a cordon for those in
possession of a Red Incident Registration Card (received when you
pre-register on the database)?
- Go to the Business Information Centre, check the City of
London's website
www.cityoflondon.gov.uk where you will
be given instructions as to which site to attend, normally the
Guildhall.
- Go to the Cordon Entry Pass (CEP) desks
- Show a form of identification along with your Red Incident
Registration Card
- Clarify the nature of your business within the cordon
- Provide the address of the business premises
- Receive information regarding particulars within the
cordon
- Receive a CEP to be handed in at the Cordon Entry Point once at
the cordon
What is appropriate safety clothing?
The Health & Safety legislation requires appropriate safety
clothing be worn to enter the cordon. This includes a hard hat,
protective footwear, goggles, luminous jacket and protective
gloves. Please do not bring this equipment to the Business
Information Centre.
Who is responsible for maintaining our entry on the
database?
We ask you to appoint a 'Correspondent' who will be responsible
for maintaining and updating your entry on the database. All
registration cards will be sent to the 'Correspondent' who will
then distribute them within your Company.
What information do you hold on the database about our
organisation?
Under your entry we maintain a list of names and some telephone
numbers plus the full details of your appointed Correspondent.
Have we access to the information on the database?
We will only respond to a request for information from your
Correspondent. Such a request must be by letter, email or fax and
should include the full details of your organisation and your
database registration number (which can be found on the database
registration card). If there is any doubt as to the validity of the
request, we will refuse to supply the information.
How often do we need to update our entry on the database?
You may update your entry as often as you wish, though we would
recommend that you review your entry at least annually.
What do we do if a cardholder leaves our organisation?
The 'Correspondent' should recover the card and return it to us.
We will then delete that cardholder from the database and destroy
the card.
How long will we have to wait for our database registration
cards?
You should normally receive your cards within two weeks of us
receiving your registration or update.
Are the procedures any different for nominated
contractors?
Yes. When attending the Business Information Centre, in addition
to their database identification card, they must be in possession
of a letter from you identifying them as your contractor and a
photo I/D card issued by you or their own organisation.
What happens if we lose a card?
Don't panic. Contact us through your Correspondent and we will
issue a replacement.